Our Vision

DeGould’s vision is to be the standard for new vehicle inspection in the automotive sector.

Key Responsibilities

The main deliverables of the role are:

• Manage and take ownership of support request, issues, incidents, and defects across shared company applications.
• Excellent problem solving and troubleshooting skills
• Work closely with business and engineering teams to ensure transparent communication and efficient issue resolution.
• Contribute effectively to the establishment and maintenance of the Platform departmental knowledge, documenting clear instructions and known fixes.

Skills & Experience

Essential

• Office365 including Active Directory/Entra
• Atlassian (Jira, Confluence, Service Desk)
• Windows, Mac and Linux experience
• Basic knowledge of computer networking

Desired

• VPN, VLANs, LACP and firewall management
• Unifi network hardware
• Proxmox
• Apple Business Manager
• Rustdesk

‍Behaviours‍

As an employee of DeGould Ltd, you are required to meet a number of common standards of behaviour, accountabilities and outcomes. In addition, and in relation to this role it is expected that the successful candidate will exhibit these behaviours:

• Leadership – leads by example through their own behaviour.
• Creative – open to new ideas and unafraid to try new approaches.
• Analytical – capable of working through detail and uses data in decision making.
• Flexibility – thriving in a fast paced, changing and opportunity rich environment.
• Collaborative – enthusiastically works with colleagues and customers alike.
• Dependable – deliver on stakeholder commitments in a timely manner.
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Benefits

Competitive salary and benefits including:

• 25 days holiday per annum (excluding bank holidays).
• Additional days holiday for birthday.
• Company sick pay scheme.
• Cycle to work scheme.
• Enhanced maternity, paternity and shared parental leave.
• Health insurance with Vitality for employee, spouse and children.
• Life insurance of 4 times basic salary.
• Flexible working can be agreed.

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